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Free VPN FAQ

Six categories of common questions with step-by-step answers

1. How to download and install Free VPN?
  1. Open the Free VPN website and click the download button.
  2. Choose the version for your system, Windows users select the .exe installer.
  3. Wait for the download and run the installer.
  4. Follow the wizard and click "Next" to choose the directory.
  5. Launch the client and sign in or register.
  6. Click "Connect" to start, about 2 minutes total.
2. How to connect and use Free VPN?
  1. Launch the client and enter the main screen.
  2. Select a target country or use smart recommendation.
  3. Click "Connect" to establish the connection.
  4. Wait for the client to complete the handshake.
  5. The screen shows "Connected" with node and latency.
  6. Click "Disconnect" to exit when done.
3. Why does Free VPN fail to connect?
  1. Check your network works for other sites first.
  2. Switch to another node, current one may be overloaded.
  3. Disable firewall or security software that blocks traffic.
  4. Restart the client or sign in again.
  5. Update to the latest version to fix compatibility.
  6. Contact 24/7 support if it still fails.
4. Is Free VPN really safe?
  1. Uses AES-256 military-grade encryption.
  2. Strict no-log policy, no browsing history recorded.
  3. All servers are self-owned, no third-party risks.
  4. Client verified by security agencies, no malware.
  5. Encrypts traffic on public Wi-Fi.
  6. You stay in full control of your data.
5. Which platforms are supported?
  1. Windows 7/10/11 desktop systems.
  2. macOS 10.13 and above.
  3. Android 5.0 and above.
  4. iOS 11.0 and above.
  5. Major Linux distributions including Ubuntu and CentOS.
  6. Up to 5 devices per account.
6. Does Free VPN throttle speed?
  1. Forever free with no speed or data limits.
  2. Full speed for browsing, video and work.
  3. Smart routing balances load at peak hours.
  4. Manually switch nodes if speed fluctuates.
  5. Use low-latency nodes for gaming and HD video.
  6. We continuously expand bandwidth.

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